BizNext Customer Support

Customer support plays an integral part as it enables the company to get closer to the customer, understand their needs and provide tailor-made solutions to them. BizNext provides 24*7 assistance to their customers that includes installation, resolving operational issues, troubleshooting, maintenance and enhancement of the product.

We have a dedicated team that resolves operational issues of the customers. It helps the clients with the day to day business needs and ensures accurate process flow without any glitches.

BizNext helps with the setting up of the application, servers and other configurations. It also provides the customization for the application as per the business needs. The support will be provided either directly by 3S Logics Pvt. Ltd. or Technical support partners.

3S Logics has dedicated team which continuously works on product enhancement and innovation. We also continuously thrive to upgrade BizNext on latest technologies. All these enhancements, innovations become part of support package.

We provide the repository of user manuals and training materials, which empowers the customer to not only understand the solution better, but also, to access the product information quickly. It has data flow diagrams, FAQs for generic issues and defect logs to avoid unnecessary steps.